55mw Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 55mw ("55mw", "we", "us", or "our"), the operator of the online gaming platform at 55mw.win, collects, uses, stores, shares, and protects personal information relating to players and visitors ("you" or "the Player") of the 55mw Platform.

55mw is committed to protecting your privacy and handling your personal data with transparency and integrity. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements.

By registering on 55mw or by continuing to use the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. This Policy forms part of the 55mw Terms & Conditions and should be read together with those Terms.

2. Personal Data We Collect

2.1 Registration Data

When you create a 55mw account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number or email address
• Username and password (stored in hashed form)
• Residential address (where required for KYC)

2.2 KYC and Identity Verification Data

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, 55mw may collect:

• Copies of government-issued identification documents (e.g., PhilSys card, SSS ID, driver's licence, passport)
• Selfie photographs for identity matching purposes
• Proof of payment method ownership (e.g., screenshot of GCash account registered under your name)

2.3 Financial Transaction Data

We collect records of all deposits and withdrawals made through your 55mw account, including the payment method used, transaction amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers. We do not store full card numbers or GCash PINs.

2.4 Gaming Activity Data

We record your gameplay activity on 55mw, including the games played, bet amounts, game outcomes, session durations, and bonus usage. This data is used for responsible gaming monitoring, dispute resolution, and service improvement.

2.5 Technical and Device Data

We automatically collect certain technical information when you access the 55mw Platform, including your IP address, browser type and version, device type and operating system, referring URL, pages visited, and session timestamps. This data is collected via cookies and server logs.

2.6 Communications Data

If you contact 55mw customer support via live chat or email, we retain records of those communications for service quality and dispute resolution purposes.

3. How We Use Your Personal Data

55mw uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your 55mw account.
• Identity verification: To verify your age (21+) and identity in accordance with PAGCOR and AML requirements.
• Payment processing: To process deposits, withdrawals, and bonus payments via GCash, PayMaya, BPI, BDO, Metrobank, and USDT.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, unauthorised account access, and terms violations.
• Responsible gaming: To monitor gaming behaviour and intervene where patterns indicate potential problem gambling, in line with 55mw's responsible gaming obligations.
• Customer support: To respond to your enquiries and resolve disputes related to your 55mw account.
• Platform improvement: To analyse usage patterns and improve the performance, features, and user experience of 55mw.
• Marketing communications: To send you promotional offers, bonuses, and updates about 55mw — but only where you have provided opt-in consent.
• Legal and regulatory compliance: To meet our obligations under Philippine law, PAGCOR regulations, and applicable AML frameworks.

4. Legal Basis for Processing

55mw processes your personal data on one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and 55mw (i.e., to operate your account and deliver the gaming services you have requested).
• Legal obligation: Processing is necessary for 55mw to comply with applicable laws, PAGCOR regulations, and AML requirements.
• Legitimate interests: Processing is necessary for 55mw's legitimate interests in fraud prevention, platform security, and service improvement, provided such interests are not overridden by your privacy rights.
• Consent: For marketing communications and optional data uses, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Sharing Your Personal Data

55mw does not sell or rent your personal data to third parties. We may share your information with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and USDT processors require transaction data to process deposits and withdrawals.
• Game providers: JILI Games, PG Soft, Pragmatic Play, and other licensed game providers may receive limited technical data necessary to operate their games within the 55mw Platform.
• KYC and identity verification services: Third-party identity verification providers may process your identification documents on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR and other competent Philippine government authorities may receive data where required by law or a valid legal order.
• Law enforcement: Where required by applicable law or court order, 55mw may disclose personal data to Philippine law enforcement agencies.

All third parties with whom 55mw shares personal data are contractually required to maintain appropriate data security standards and to use the data only for the specified purposes.

6. Data Retention

55mw retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.

Gaming activity records and transaction logs are retained for a minimum of five years for regulatory compliance purposes. Communications with customer support are retained for three years. Where data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 55mw will securely delete or anonymise it.

7. Data Security

55mw implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 55mw servers.
• Encryption of sensitive stored data, including hashed passwords and masked financial account details.
• Role-based access controls limiting internal access to personal data to staff with a legitimate need.
• Regular security assessments and vulnerability testing of the 55mw Platform.
• Two-factor authentication (2FA) available to players for additional account security.

No online platform can guarantee absolute security. If you become aware of a security incident affecting your 55mw account, please contact support immediately via live chat.

8. Cookies and Tracking Technologies

55mw uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used include:

• Essential cookies: Required for the 55mw Platform to function, including session management and login authentication. These cannot be disabled without impacting Platform functionality.
• Analytics cookies: Used to understand how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. Data collected is aggregated and anonymised.
• Preference cookies: Used to remember your settings and preferences on 55mw, such as language preference.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of your 55mw experience.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 55mw:

• Right to be informed: The right to know how your data is being collected and used — as set out in this Policy.
• Right of access: The right to request a copy of the personal data 55mw holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to applicable retention obligations.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 55mw at [email protected] or via live chat. 55mw will respond to valid requests within thirty (30) calendar days.

10. Children and Minors

The 55mw Platform is strictly restricted to individuals aged 21 years and older. 55mw does not knowingly collect personal data from individuals under 21. If 55mw discovers that personal data has been collected from a person under the minimum age, that account will be suspended immediately and all associated data will be deleted in accordance with applicable law.

If you believe a minor has registered on 55mw, please contact us at [email protected] immediately.

11. Links to Other Platforms

The 55mw Platform may contain links to third-party websites or services (for example, payment provider portals). 55mw is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party platform you access via 55mw.

12. Changes to This Privacy Policy

55mw reserves the right to update or amend this Privacy Policy at any time. When material changes are made, 55mw will notify registered players by email or via a notice displayed on the Platform. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Continued use of the 55mw Platform after the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically.

13. Contact Our Data Privacy Officer

If you have questions, concerns, or complaints regarding this Privacy Policy or 55mw's handling of your personal data, please contact us:

Email: [email protected]

Live Chat: Available 24/7 from your 55mw account dashboard.

If you are not satisfied with 55mw's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.